Journey Terms of Use

 

Last modified: 01 Feb 2025


1. Introduction

 

Welcome to Journey (the "Company", "we", "us", or "our"). We provide data-only eSIM plans through our website (the "Service"). By accessing or using our Service, you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

 

 

2. Eligibility


You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.  

 


3. eSIM Plans


We offer data-only eSIM plans for various countries and regions. Plan details, including data allowance, validity period, and price, are available on our website. eSIM plans are non-refundable once activated.

 

 

4. Purchase and Activation


You can purchase eSIM plans through our website. Payment must be made in full at the time of purchase. We will provide instructions on how to install and activate the eSIM plan. eSIM plans are activated upon successful installation on your compatible device.

 

 

5. Device Compatibility


eSIM plans are compatible with select devices. It is your responsibility to ensure your device is compatible before purchasing an eSIM plan. We are not responsible for any issues arising from incompatible devices.

 

 

6. Use of the Service


You agree to use the Service only for lawful purposes. You are responsible for maintaining the confidentiality of your account information. You agree not to use the Service in any way that could damage, disable, overburden, or impair our servers or networks.

 


7. Limitation of Liability


We are not responsible for any loss or damage arising from the use of the Service, including but not limited to:

  • Interruption or unavailability of the Service
  • Incompatibility with your device
  • Loss of data
  • Any indirect, incidental, special, or consequential damages


8. Disclaimer


The Service is provided "as is" without any warranties, express or implied. We do not guarantee the availability, accuracy, or reliability of the Service.  

 


9. Governing Law


These Terms are governed by the laws of Singapore. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Singapore.



10. Changes to these Terms


We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.  



11. Contact Us


If you have any questions about these Terms, please contact us at support@journeywithus.co.

 

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.